⚠️ Requires legal review before production release.

This page describes how users can request access, correction, and deletion. It is not legal advice.

Your Rights & GDPR Request Procedures

Last updated: 2026-07-20

What rights you can request

Depending on your jurisdiction, you may be able to request some of the following:

• Access: confirmation of what data we hold about you
• Correction: update inaccurate personal data
• Deletion: removal of your personal data (for example, receipts)
• Export: a copy of your data in a structured format (where supported or feasible)
• Object or restrict processing: limit how we process data in certain situations
• Withdraw consent: where consent applies

How to make a request

Send a message to: hello@klugliv.com

Include:

• the email address associated with your account (if applicable)
• the specific request type (access, deletion, export, etc.)
• any helpful details (receipt IDs, date ranges, or device information)

How we verify identity

To protect your privacy, we may ask for information to verify your identity before fulfilling requests.

We aim to keep this verification process as simple as possible while still being secure.

Deleting receipts

In the mobile app, you can delete individual receipts from the receipt details screen.

If you cannot access the app, you can also request deletion by emailing us.

Download my data (export)

In the mobile app, open Settings → Trust & privacy → Download my data to export your account data as a JSON file.

The export includes your profile, preferences, receipts, line items, shopping lists, trips, budgets, insights, and related records. Receipt images are not included — only storage paths where applicable. Use the system share sheet to save the file (Files, iCloud Drive, email attachment, etc.).

If self-service export fails or you need images, contact us by email.

Delete account

In the mobile app, open Settings → Trust & privacy → Delete account to permanently delete your account and associated personal data.

You will be asked to confirm twice. Deletion removes receipts, shopping history, preferences, and stored receipt images from Klugliv. You will be signed out immediately.

If you cannot access the app or self-service deletion fails, email us and we will follow up.

Manage consent

When PostHog is configured for your build, product analytics are opt-in:

• On first launch, the app asks whether you want to allow analytics.
• You can change your choice anytime in Settings → Trust & privacy.

Analytics stay off until you opt in. Turning analytics off stops new event collection on that device.

International transfers

If your request relates to data transfers, we may ask clarifying questions to provide accurate answers.

See:

• Vendor Register
• Subprocessors

Response timing

We aim to respond within the timelines required by applicable data protection law.